"Each autumn, I led over 100 colleagues for a week in stores. Steve was the only external senior advisor ever invited to participate and remained a constant member of the team."
David Potts CBE · Former CEO Morrisons, Tesco Board Member
Stores with Steve
Walk stores with Steve.
Yours, theirs, or the wider market. UK or overseas. Truth at the shelf edge, in a single day.
What a day actually delivers
A senior retail eye, walking the stores that matter to your conversation. Photographed, narrated, debriefed. The kind of day that surfaces what your team has stopped seeing, or what your competitors are quietly doing better.
Three ways to spend the day
Pick one, or mix them. The day is yours.
Option 01
Your stores
Customer-equivalent walk through your estate. The stores you pick, anonymously, aisle by aisle.
Option 02
Competitor stores
See what's working elsewhere. Where rivals are sharper, where there's air to take.
Option 03
The wider market
Best-in-class examples, UK or overseas. The stores worth knowing about, and why.
How a day works
Travel arranged in advance. Steve walks; you choose whether to walk with him.
Step 01
Brief, before the day
Quick call to lock the stores, the focus areas, and whether you want him introduced or anonymous.
Step 02
The walk itself
Aisle by aisle. Photos throughout. Steve walks at customer pace, not auditor pace.
Step 03
Debrief, end of day
Verbal walkthrough of what surfaced, with photos to hand. Honest, direct, no PowerPoint theatre.
Step 04
Written follow-up
Concise note within 48 hours summarising the day's key observations. Yours to share internally.
The investment
Single day or multi-day. Pricing scales linearly when you book more.
£5,000 per day
Travel and expenses billed at cost. UK or overseas.
- One day of Steve's time, walking the stores you choose
- Photographs captured throughout, shared in full
- End-of-day verbal debrief, on site or by call
- Concise written follow-up within 48 hours
- Multi-day visits available, priced linearly